Operational documentation · continuity systems · AI readiness

Make your business run without everything living in one person's head.

We help service businesses document critical work, find operational weak points, and build simple systems that keep the company moving when people, tools, or processes fail.

Built for law firms, dental clinics, accounting firms, contractors, and founder-led service businesses.

Or start your free full audit →
Owner-Led businesses have no documented succession plan for the person who holds everything
7-Step structured continuity framework — built for owner-operators
$2k–$15k flat-fee engagements — no hourly billing surprises
Weeks not months — fast, focused, and actionable
The Problem

Most businesses are one absence away from confusion.

01 The owner is the backup plan.
02 Processes live in memory, texts, and scattered documents.
03 New hires learn by interrupting busy people.
04 Client delivery depends on a few key employees.
05 AI tools get added before the business is actually mapped.

When the person who holds the knowledge takes a day off, gets sick, or leaves — the business doesn't have a plan. It has a problem.

This isn't a talent issue. It's a documentation issue. The work exists — it just lives in the wrong place.

Find your top risks →
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Business Continuity
Self-Assessment Checklist

20 yes/no questions across People, Process, Technology, and Financial categories. Takes 5 minutes. Each "No" is a gap worth knowing about.

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What We Build

We build the operating layer your team can actually use.

Process Maps
SOP Libraries
Role Responsibility Maps
Handoff Checklists
Risk Exposure Reports
Continuity Plans
AI-Readiness Recommendations
Automation Opportunities
Hunter Scheltgen, Founder of Zeyvera
Founder-Led
Hunter Scheltgen
Founder, Zeyvera

Zeyvera was built around a simple observation: most businesses do not fail because people do not care. They fail because the way work gets done is invisible, undocumented, and too dependent on memory.

The work is practical: map the process, expose the weak points, document the critical steps, and make the business easier to run.

Saskatchewan, Canada
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The 7-Step System

A structured framework — not ad-hoc consulting

Every Zeyvera engagement runs through the same sequence. You get a documented, repeatable system — not a consultant showing up and winging it.

1
Scope
Define the business area, risk, and outcome.
2
Map
Document how the work actually gets done.
3
Expose
Identify gaps, bottlenecks, owner-dependency, and failure points.
4
Build
Create SOPs, checklists, workflows, and role clarity.
5
Protect
Reduce operational, legal, access, and continuity risk.
6
Automate
Add automation only where the process is already clear.
7
Refine
Review, simplify, and improve the system over time.
01
Scope
Define the business area, risk, and outcome.
02
Map
Document how the work actually gets done.
03
Expose
Identify gaps, bottlenecks, owner-dependency, and failure points.
04
Build
Create SOPs, checklists, workflows, and role clarity.
05
Protect
Reduce operational, legal, access, and continuity risk.
06
Automate
Add automation only where the process is already clear.
07
Refine
Review, simplify, and improve the system over time.

Not ready to talk?

Find out where your business breaks first.

6 questions. Under 2 minutes. Get your top 3 continuity risks.

Take the Risk Assessment
Why Zeyvera

Built for SMBs. Not watered-down enterprise methodology.

Enterprise consultants charge enterprise rates for enterprise-sized deliverables. If you run a 5–50 person business, that's not what you need.

Enterprise Consulting Firms Zeyvera DIY Templates
Pricing $250–$500/hr, open-ended $2k–$15k flat-fee Low cost, hidden time cost
Timeline 3–6 months 2–6 weeks Months of starts & stops
Designed for Enterprises & large teams 5–50 person owner-led businesses Generic, no fit
What you get Large reports, complex frameworks Actionable playbooks you can use Monday Blank forms to fill yourself
Proven methodology Yes (for big companies) Yes — 7-step SMB-specific framework No
Ongoing support Hourly at full rate Built-in review cadence None
Who We Serve

If your business has 5–50 employees and depends on 1–3 key people, we built this for you.

Why Trust Us

Serious methodology. Straightforward engagement.

🇨🇦

Built for Canadian businesses

Zeyvera was built specifically for Canadian SMBs — understanding the regulatory environment, the market, and the way Canadian owner-operators actually work.

📐

A structured method, not a sales pitch

The 7-step framework is a real, repeatable system. You know exactly what you're getting before you sign. No scope creep, no hidden phases, no surprises.

Speed that respects your time

Your engagement moves in weeks. We do the heavy lifting — interviews, documentation, framework build — you get the playbook without being consumed by the process.

Sample Deliverable Representative · Redacted
SOP — Client Onboarding Step 02 of 4 · Intake & Scope
New Client File Setup — [Law Firm Name Redacted]
Office Manager (any) · Escalate to Partner if retainer > $15K
Signed retainer received + conflict check cleared
1Open matter in [practice management software]. Assign client ID from tracker sheet.
2Upload signed retainer to client folder. Send copy to client via secure portal.
3Set billing rate + billing cycle in system. Flag if non-standard — partner approval required.
4Add client to monthly billing run. Confirm with partner before close.
5Send welcome email using template /templates/client-welcome.docx
If practice management access is unavailable: use paper tracker in Filing Cabinet B, Row 3. Notify office manager within 2 hours.

Representative SOP excerpt. All identifying details redacted. This is the type of documentation Zeyvera builds for your business — not generic templates, but process documents specific to how your work actually runs.

Services

Three ways to work with Zeyvera.

Flat-fee engagements — no hourly billing, no open-ended retainers. You know the full cost upfront. Every engagement begins with a discovery call to scope the right fit.

Operational Audit
Know where you're exposed.
$2,000
one-time flat fee · CAD
For businesses that need to know where they are exposed before they can do anything about it.
Deliverables
  • Operational risk review
  • Process snapshot (key workflows identified)
  • Priority report with top vulnerabilities
  • 2-week delivery
Start with an Audit →
Full Continuity System
Run without the founder.
$15,000
one-time flat fee · CAD
For founder-led businesses that need the company to run without constant owner intervention — across teams, locations, and handoffs.
Deliverables
  • Full documentation library + SOPs
  • Role map & succession framework
  • Continuity plan (who does what when)
  • Automation roadmap
  • Staff training materials
  • Quarterly review cadence (1 year)
Build the System →

All engagements begin with a discovery call. Book yours free →

Common Questions

What buyers usually ask before they engage.

Ready to make your business
founder-proof?

Book a free 30-minute discovery call. We'll talk through where your biggest risks are and whether Zeyvera is the right fit for your business. No hard sell.

🌐 zeyvera.ca
📍 Serving Canadian businesses coast to coast

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Zeyvera provides operational documentation and continuity planning support. We do not provide legal, accounting, clinical, insurance, or regulatory advice. Clients should review final materials with their applicable professional advisor or regulator.